Privacy Policy

Last Updated: October 15, 2023

At CS2 Gaming Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automated Collection

When you visit our website, we may use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and device information. For more information about our use of cookies, please see our Cookie Policy.

2.3 Third-Party Sources

We may receive information about you from other sources, including from our business partners, social media platforms, and other third parties. This information may include demographic information, social media profile information, and other data that helps us understand your preferences and interests.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including:

  • Providing, maintaining, and improving our website and services
  • Processing transactions and sending transaction notifications
  • Managing your account and providing customer support
  • Sending promotional communications, such as newsletters and updates
  • Personalizing your experience on our website
  • Analyzing usage patterns and trends to improve our website and services
  • Detecting, preventing, and addressing technical issues and security threats
  • Complying with legal obligations and enforcing our terms of service

4. How We Share Your Information

We may share your information with the following categories of third parties:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may share your information with other third parties with your consent or at your direction.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Right to Access: You may have the right to request access to the personal information we have collected about you.
  • Right to Rectification: You may have the right to request that we correct or update any inaccurate or incomplete personal information.
  • Right to Deletion: You may have the right to request that we delete your personal information under certain circumstances.
  • Right to Restriction: You may have the right to request that we restrict the processing of your personal information under certain circumstances.
  • Right to Data Portability: You may have the right to receive a copy of your personal information in a structured, machine-readable format.
  • Right to Object: You may have the right to object to the processing of your personal information under certain circumstances.

To exercise your rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us so that we can take steps to remove that information from our systems.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

CS2 Gaming Hub
165 Abigail Trace
South Leximouth, TS23 1AD
United Kingdom

Email: privacy@cs2gaminghub.com

Phone: +447904969602

Interesting Facts

Player Base

CS2 reached over 1.8 million concurrent players within the first month of its release, breaking records for the franchise.

Market Value

The rarest CS2 skins have been sold for over $150,000 on platforms like DMarket, making them some of the most valuable digital assets in gaming.

Tournament Prizes

CS2 esports tournaments in the USA have offered prize pools exceeding $2 million, attracting the world's best teams and players.

Community Impact

The CS2 community has raised over $5 million for various charities through special events and tournaments in recent years.